About Us

Testimonials

“Minh was very helpful in every respect. I would recommend him to my fellow travelers. Very good accommodation on Jewel of the Bay. The overall quality of the trip provided by Buffalo Tours has been excellent. Thank you.”

Kerry Mayne, Australia

 

“The customized tour was a great way to experience Vietnam. Chi was an excellent guide and made the trip most enjoyable. He was very knowledgeable about all places visited and taught us a great deal about Vietnamese Culture. Overall an awesome trip.

Patty Yahn-Urlaub USA

 

“An excellent company which we would heartily recommend to our friends at home. The trip was well organized, efficient and value for money. Our guide was particularly impressive - very friendly, informative and helpful.”

Stephen Herbertdon, UK

 

“I would like to tell you that we enjoyed very much our stay in Vietnam and that you did an excellent job. Everything worked perfectly, it was a well-organized trip, very interesting but also enough free time. Thank you very much and best regards.”

Charlotte Avarello European Commission, Luxembourg

 

“Our trip was wonderful. We loved the country and we felt really good among you. The services offered by Buffalo Tours were all excellent. If anybody asks us for a travel agency in Vietnam, be sure well speak about yours, and well give them your e-mail. Thanks again for all your services and best regards from Madrid.”

Camino Brasa, Spain

 

“We just wanted to thank you for all the help you gave us in setting up our wonderful trip to Vietnam. It was our first trip to Asia, and it was fantastic. We also would like to tell you that our guide, Mr Chi, was excellent. He was very knowledgeable about what we saw, and had lots of information about Vietnamese history and culture.”

Ken Peters, Australia

 

“We appreciated the care and attention we received at your office. Your guide has excellent interpersonal skills plus a wide range of history and general knowledge.”

Joan Harwood, Australia

 

 



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Awards for Excellence

Winner, Outstanding Customer Service - Luxurious Adventures, the Guide Award 2008
As voted for by the readers of the Guide.

Winner, Best Tour Operator, Condé Nast Traveler World Savers Awards 2007
Buffalo Tours integrates off-the-beaten-path villages, volunteerism, and home stays into its programs (all run by local guides), and donates three percent of its profits to humanitarian causes. The company’s business has helped Mai Chau Valley tribes sustain traditional weaving and farming.

CEO wins the PATA ‘Face of the Future Award’ – 2007
The award was a reflection of Buffalo Tours’ positive contribution to the local community in promoting sustainable principles.

Named one of the 158 Best Adventure Travel Companies in the World by National Geographic Adventure (NGA) magazine.
The NGA selection takes into account education, sustainability, quality of service and spirit of adventure.

Best Adventure Tour Operator – 2006, 2005, 2004, 2003, 2002
As voted for by the readers of Vietnam Economic Times for the 5th consecutive year.

Best Vietnamese Tour Operator – 2001
As voted for by the readers of Vietnam Economic Times.



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Memberships

Buffalo Tours is a member of the following organizations:

 

Adventure Travel Trade Association (ATTA)

 

 

Wild Asia

 

 

 

 

Sustainable Travel International

 

 

 

The International ecotourism society member

 

 

 

 

 

Pacific Asia Travel Association (PATA)

 

 

 

 

Seattle Central

 

 

 

 


 



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Our Team

Kien- CEO

Kien founded the company 17 years ago and has been at the helm ever since!

 

 

 

  

Hieu – International Agents - Sales Team Leader

I love my two children and my work is my passion. I am very patient and enjoy challenging requests from our clients. I like to travel to Ho Chi Minh City when I have free time.

 

 

Hue – International Agents - Sales Executive

Having worked at Buffalo Tours over 3 years I recently undertook a project role at the Mai Chau Lodge. I really like this area in Vietnam for the ethnic minority people are very welcoming. I enjoy catching up with friends, reading and watching movies in my spare time.


 

DD Trang – Australian Agents - Sales Team Leader

I have been with Buffalo Tours over 5 years now and one of the most experienced sales staff. I am extremely motivated to provide the best possible customer service for my clients. My husband is also a Buffalo Tours guide.

 

 

Loan – Australian Agents - Sales Executive

I am the newest member of the team and have worked at Buffalo Tours for over 2 years now. I am married with a 3 year old son. My husband is also a tour guide and we enjoy traveling in our spare time.

 

 

 

Sarah- Regional Director Australia & NZ

Sarah has been working with Buffalo Tours since 2005 and after a couple of years in Hanoi, she moved back to Australia to set up a Buffalo Tours sales office.

 

 

 

Sandra- UK Sales Representative

We have been representing Buffalo Tours  in the UK since 2008 and our team are very enthusiastic about Buffalo from both a product and service point of view, as well as their great team and company culture.

 

 

 

Petra- German Sales Manager

Original from Italia, Petra worked in Germany for 7 years, as well Switzerland and the UK. She has been in Vietnam since March 2008 and loves her new home.

 

 

 

Sandrine- Spanish Sales Team Leader

Vietnam and Buffalo Tours has been Sandrine’s home for two years now and she is a great fan of the culture and people.

 

 

 

Trang- French Sales Manager

Trang has been at Buffalo Tours for over 4 years and hopes to share with you her love of Indochina.

 

 

 

Hanh- Cycling Tour Leader

Hanh, otherwise known as “Hanh Bike”, has been working as a full time cycling leader for Buffalo Tours for over two years (and his wife also works for Buffalo Tours!)

 

 

Thang- Full Time Tour Guide

Thang has worked for Buffalo Tours for 3 years as a full time guide and part time for even longer before that! He is one of around 200 full and part time guides and leaders working for us across the region.

 



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The Buffalo Tours Story

Buffalo Tours was founded as a small adventure tour operator 17 years ago by Tran Trong Kien, a young Vietnamese medical doctor with a passion for travel. From its humble beginnings, Buffalo Tours has grown to become an award winning inbound tour company, with operations in Vietnam, Thailand, Cambodia and Laos. The Buffalo Tours portfolio caters to all niches in the market; from classic, adventure, luxury and special interest tours, to charity challenges, incentives and voluntourism experiences.

As a boutique tour operator we specialise in fully customised, privately guided trips for international agents, as well as designing unique programs and ground handling services for tour operators running scheduled group departure tours. In 2009 we provided tours for over 25,000 satisfied clients and ground handling for over 200 companies worldwide.

Buffalo Tours are constantly pioneering responsible new travel activities and off the beaten track regions, such as the establishment of Mai Chau Valley as a new trekking alternative to Sapa, and the recent opening of remote Ha Giang in North Vietnam to sustainable tourism, as part of a joint venture with a Non Government Organisation.

The Buffalo Tours team has grown from two people to around 200 full and part time staff, including guides, cooks, drivers and porters. Our team consists of ‘Buffalo’s from Indochina, Australia, England, Nepal, USA, UK and Europe.  We also provide sales services and guides fluent in English, German, French, Spanish and Russian. Buffalo Tours has operations based in Hanoi, Danang, Ho Chi Minh City, Luang Prabang, Siem Reap and Bangkok, as well as a sales office in Australia and additional sales representation in the UK and Germany.

Though we have grown dramatically, our philosophy for success has not changed – to do the seemingly impossible, to choose paths others fear to tread and to empower the local community.



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