Dubai-based Illusions Online, a global provider of travel technology solutions for tour operators and Destination Management Companies (DMC), has signed up Buffalo Tours, one of the biggest DMC’s in Asia.
This achievement marks the first foray for Illusions in South-East Asia. Besides the importance of this partnership, both companies underscore the value of being a part of one of the world’s fastest-growing tourism destinations, Vietnam, Cambodia and Lao (Indochina).
“Indochina's travel and tourism sector has experienced unprecedented growth in recent years. Buffalo Tours plays a key role in the travel Industry and we confirm our commitment of support to our client and the industry on the rise. This is a significant milestone for Illusions,” said CEO, Illusions Online, Faisal Memon.
“Illusions provides a unique platform for commercial synergy of all business processes. The Buffalo Tours’ management has a very strong belief in technology being a key enabler for the growth of the business moving forward, and we are very pleased to support this vision,” added Memon.
The implementation of Illusions will aim to result in complete automation of Buffalo Tours’ contracting, reservations, operations, planning and management environment as well as powering its websites for agent and consumer bookings on a comprehensive range of both FIT products and packages and allowing users to tailor-make holidays online.
The powerful web services and XML capabilities of Illusions will also aim to allow Buffalo Tours to provide easy access for its tour operator customers to be able to connect their systems in real-time to their entire product range with prices and availability and the facility to make bookings directly into Illusions.
Founder, Buffalo Tours Tran, Trong Kien, whose company was launched in Vietnam 15 years ago, commented: “At Buffalo we are focused on offering a truly specialist and tailored service to every client we serve. We believe Illusions would fit us well not just as a reservation platform but as a long term partner sharing similar culture. We hope from this summer, our clients and partners will be able to directly, real-time access to our wonderful holidays and hotel inventory 24/7.
“Efficiency improvement coupled with our fantastic products and services will ensure that we continue to grow even in this difficult market environment. We expect that all of our clients, suppliers and staff will be pleased with the new reservation system.”
TTG Online
(http://www.ttgmena.com/Articles/tabid/57/articleType/ArticleView/articleId/1626/Asias-Buffalo-Tours-inks-deal-with-Illusions.aspx)